bitvea

Real improvements in real businesses

Every project starts with a business problem. Here's how we solved them.

E-commerce & AutomationE-commerce, consumer goods, multi-channel retail

Automated order processing for e-commerce

A Czech e-commerce company selling consumer goods across multiple channels replaced manual order processing with a unified automated platform. The system connects their web store, Heureka, Mall.cz, and wholesale partners into a single workflow that handles everything from order intake to shipping label creation. With over 150 orders per day flowing through the platform, the operations team shifted from repetitive data entry to focusing on supplier relationships and catalog growth.

70%Faster order processing
<1%Error rate (down from 12%)
Same-dayFulfillment for all orders
2 FTEsFreed up for business growth
Custom CRMB2B professional services

Custom CRM that replaced Salesforce

A 30-person B2B services company replaced an expensive, underused Salesforce setup with a custom CRM that their sales team actually adopted. The new system was designed around their real workflow, not the other way around. Within weeks of launch, pipeline visibility went from zero to complete, and the average deal cycle dropped by 40%. The company also saved over $5,100 per year in licensing costs by moving off Salesforce entirely.

40%Shorter average deal cycle
100%Pipeline visibility for management
$5,100Saved annually in SaaS licensing
10 weeksFrom kickoff to full deployment
AI Agents & AutomationSaaS / service company

AI agents for first-line customer support

A mid-size SaaS company deployed a custom AI agent to handle repetitive support tickets, cutting response times from hours to seconds. The AI-powered helpdesk integration resolved 60% of incoming requests without human involvement, freeing the support team to focus on complex, high-value cases. Within weeks of launch, customer satisfaction scores climbed from 3.2 to 4.6 out of 5. The flat-cost model also eliminated the per-resolution fees that built-in SaaS AI tools would have charged.

60%Tickets resolved automatically
<2 minAverage response time (was 4 hours)
4.6CSAT score (up from 3.2)
3 agentsRefocused on complex, high-value cases
AI Invoice ProcessingWholesale distribution

Custom AI invoice processing system

A Czech wholesale distributor processing 800+ invoices per month replaced expensive per-document SaaS fees with a custom GPT-5.3 vision system, cutting costs by 87% and keeping all data on their own servers. The AI pipeline handles full invoice extraction including line items, automatic cost categorization, and direct posting into ABRA Flexi. What used to take 67 hours of manual data entry each month now runs with minimal human oversight, freeing the accounting team to focus on analysis and financial planning.

87%Cost reduction vs previous SaaS
~67 hrs/moAccountant time saved
95%+Extraction accuracy
~$0.04Per-invoice cost (incl. line items)
System ExtensionLogistics and supply chain

Five systems unified into one dashboard

A logistics company running five separate platforms (WMS, TMS, accounting, CRM, and HR portal) needed a single view of operations without replacing any existing system. Bitvea built a custom aggregation layer that connected all five platforms via APIs, created unified dashboards, and automated cross-system workflows. The result: manual reporting time dropped by 70%, management gained real-time visibility across every department, and the entire project was delivered in 8 weeks with zero system replacements.

70%Less time spent on manual reporting
1Unified dashboard replacing 5 separate views
0Systems replaced during implementation
8 weeksFrom kickoff to full deployment
IT Talent ScreeningFintech

Screening 45 candidates for an engineering team

A fintech startup scaling from 15 to 40 engineers had already made three costly mis-hires at the senior level, wasting roughly $180,000 in salaries, onboarding, and lost productivity. They brought Bitvea in to screen all technical candidates before extending offers. Over six months, Bitvea evaluated 45 candidates through structured technical assessments, architecture reviews, and culture-fit interviews. Of the 12 candidates recommended, all 12 were hired and all 12 remained at the company after one full year. The mis-hire rate dropped to zero.

100%Retention of recommended hires after 1 year
$180K+Saved by avoiding further mis-hires
45Candidates screened over 6 months
~2 weeksAverage screening time per candidate
Penetration TestingHealthcare SaaS

23 vulnerabilities found before ISO 27001

A healthcare SaaS company preparing for ISO 27001 certification needed a thorough security audit of their platform, which processes sensitive patient data for over 200 clinics. Bitvea performed white-box penetration testing with full source code access, uncovering 23 vulnerabilities: 3 critical, 7 high severity, and 13 medium. One critical finding was an authentication bypass that could have exposed patient records. All issues were remediated before the certification audit, and the company passed on the first attempt. The entire engagement, from initial scoping to the final remediation report, took 3 weeks.

23Vulnerabilities identified (3 critical, 7 high)
3Critical issues found and fixed before audit
ISO 27001Certification passed on first attempt
3 weeksFrom scoping to final remediation report
OSINT & IntelligencePrivate equity and investment

OSINT due diligence that stopped a bad deal

A Central European investment group evaluating three acquisition targets worth a combined 5 million EUR engaged Bitvea to perform comprehensive open-source intelligence (OSINT) due diligence on each company. The analysis uncovered undisclosed litigation against one target, fabricated customer reviews for another, and a key executive's connection to a previously failed venture that had not been mentioned in any disclosure documents. Based on these findings, the group eliminated one target entirely, avoiding an estimated 1.5 million EUR in potential losses. Across all three targets, Bitvea identified 47 risk factors that traditional financial due diligence had not surfaced.

3Acquisition targets analyzed in parallel
~1.5M EUREstimated losses avoided by eliminating one target
47Risk factors identified across all three targets
2 weeksAverage turnaround per target

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